Log Enrichment of "Forbidden" Errors, especially "Server denied by ACL"

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jonas-test-ci-docker-building-quemu-on-fsinfo-runner

presence

master

askstate

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refactor

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bump-docker-alpine-to-3.16.2

jplatte/up-ruma

mdbook-docs-preparation

async

244-support-well-known

complement-integration

brokenjoinfix

state_full_ids_cache

ticho34782694/conduit-rocksdb-memory-usage

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perf

nyaaori/older-room-versions

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unbeatable-101-next-patch-64009

docs-overhaul

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lesscache

locks

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ruma-client

ruma

Labels

Clear labels

Android

This label indicates that the issue affects Android devices.

CS::needs customer feedback

Issue has been finished and needs feedback from the customer if everything is okay OR the customer needs to answer questions before issue can be worked on.

CS::needs follow up

We have received questions or new information from the customer that needs discussing in the meeting with Product and Sales

CS::needs on prem installation

This Issue needs to be installed on prem at the customer after closing

CS::waiting

This Issue is in progress in other teams (prod/tech)

Chrome

This label indicates that the issue affects the chrome browser. You should always combine it with other platforms like Android, if it only affects Android.

Design:: Ready

Design:: in progress

Design::UX

@Famedly: Do not use this label

E2EE

Edge

This label indicates that the issue affects Edge devices.

Firefox

This label indicates that the issue affects Firefox devices.

GDPR

Iteration 13 IM

Linux

This label indicates that the issue affects Linux devices.

MacOS

This label indicates that the issue affects MacOS devices.

Need::Discussion

Topic needs more discussion

Need::Steps to reproduce

Need::Upstream fix

Needs:: Planning

Needs::Dev-Team

This label indicates that the issue needs to be assigned to a dev team.

Needs::More information

Needs::Priority

This label should be set if there is no priority on feature or improvement requests.

Needs::Product

Needs::Refinement

the issue is triaged and needs to go to the refinement meeting to be able to set story points to the issue

Needs::Severity

This label should be set if bug reports need a severity.

Priority::1-Critical

The Priority 1 label indicates a critically dire issue such as a regression, or failure in existing features. We look at issues with this label frequently. If you find yourself assigning a Prio 1 label to an issue, please be sure that there's a positive handoff between filing and a prospective owner for the issue. Prio 1 issues should be rare. Normally there should be zero open P1 issues. "The world is on fire."

Priority::2-Max

The Priority 2 label indicates that the issue deserves immediate attention, such as affecting a top-tier customer. There are generally only one or two Prio 2 bugs at a time, and we aim for there to be none. "A customer is on fire."

Priority::3-Impending

A bug with Priority 3 flag indicates that a top-tier customer is about to encounter this bug. Generally, there are less than ten Priority 3 bugs. Issues may not be handled immediately (sometimes some Prio 4 issues are handled first), but are top-of-mind and we explicitly consider them weekly. "A customer is about to be on fire."

Priority::4-High

The Priority 4 label indicates high-priority issues that are at the top of the work list. This is the highest priority level an issue can have if it isn't affecting a top-tier customer or breaking the app. Bugs marked Priority 4 are generally actively being worked on unless the assignee is dealing with a P1-P3 bug(or another P4 issue).

Priority::5-Medium

The Priority 5 label indicates issues that we agree are important to work on, but not at the top of the work list. This is the default level for a bug. An issue at this priority level may not be worked on for a long time. Often an issue at this level will first migrate to Prio 4 before we work on them.

Priority::6-Low

The Priority 6 label indicates issues we think are valid but not important. This is the default level for new feature requests. We are unlikely to work on such issues unless they form part of a long-term strategic plan (see the Roadmap).

Priority::7-None

The Priority 7 label indicates valid issues that are unlikely to ever be worked on. We use "thumbs-up" on these issues to promote them to Priority 6 or higher based on demand.

Progress::Backlog

The Refinement of the issue is completed and DoR for the Squad is fulfilled

Progress::Review

Merge Request is ready for review. By definition MR review needs to be done by a second developer.

Progress::Started

The issue has been picked up for work by a developer in the team and the developer started to work on actively on the issue.

Progress::Testing

In testing

Progress::Triage

This is the first step of the process. Issue has been recently opened. Product team will identify/evaluate the following: - Clarify questions if required / verify DoR for Product is met. - It’s been identified if Design work is required or not. - Technical Feasibility - Components involved. - Team to work on that issue. - Severity (in case the issue refers to a bug)

Progress::Waiting

A blocker has been identified and work cannot continue.

Reporter::Sentry

Safari

This label indicates that the issue affects Safari devices.

Proof of Concept - issues necessary for potential customer acquisition. Can be scoped by deadline for planned presentations

Target::Security

Team:Customer-Success

Team:Design

Issues which are in the competence area of the frontend chapter. It is not a scoped label anymore as issues can be part of different chapters. Before we can start implementing/changing this, we need a UI/UX design first.

Team:Infrastructure

Issues which are in the competence area of the infrastructure chapter. It is not a scoped label anymore as issues can be part of different chapters.

Team:Instant-Messaging

Team:Product

Issues which are in the responsibility of the product team.

Team:Workflows

Type::Bug

A software bug is an error, flaw or fault in a computer program or system that causes it to produce an incorrect or unexpected result, or to behave in unintended ways.

Type::Design

A task about creating or improving the UI/UX design

Type::Documentation

Type::Feature

Nothing broken; Request for a new feature.

Type::Improvement

An improvement or enhancement to an existing feature, technically solution or code. It makes a working functionality faster, more secure, add some additional value, refactors code etc. or helps to design a better UX and UI.

Type::Support

Type::Tests

A task about writing or improving automated or manual tests.

Windows

This label indicates that the issue affects Windows devices.

contribution::advanced

contribution::easy

Easy task to start with a contribution

contribution::help needed

from::review

Reported by famedly review

iOS

This label indicates that the issue affects iOS devices.

p::ti-tenant

This label indicates that the issues is a requirement of the ti-tenant

This issue needs to be fixed before the next release.

s: dart_openapi_codegen

s::Famedly-Patient

Service: Famedly-Patient App

s::Org-Directory

For issues that relate to the organisation directory https://gitlab.com/famedly/company/backend/services/organisation-directory/

s::Passport-Generator

Service: PASSporT-Generator

s::Requeuest

For anything relevant to the requeuest library

Fhir(oxide) maintenance and debug CLI

s:Fhiroxide-client

Fhiroxide client library

Service: Matrix-Dart-SDK

s:Role-Manager

Service: Role-Manager

s:Synapse

Service: Synapse

s:User-Directory

Service: User-Directory

s:WFS-Matrix

Service: Workflow-Service-Matrix

s:Workflow Engine

Service: Workflow-Engine

s:multiple-tab-detector

s:native-imaging

severity::1

Blocker: Broken feature with no workaround or any data-loss. It makes the feature unusable!

severity::2

Critical: Broken feature with an unacceptably complex workaround.

severity::3

Major: Broken feature with a workaround.

severity::4

Low: Functionality is inconvenient.

technical-debt

This Issue is a technical debt. Mark issues with this label to have an overview of the technical debts in a repository or group.

voip

No labels

Android

CS::needs customer feedback

CS::needs follow up

CS::needs on prem installation

Need::Steps to reproduce

Need::Upstream fix

Needs:: Planning

Needs::Dev-Team

Needs::More information

Priority::3-Impending

Team:Customer-Success

Team:Design

Team:Infrastructure

Team:Instant-Messaging

contribution::advanced

contribution::easy

contribution::help needed

s: dart_openapi_codegen

s::Famedly-Patient

s::Org-Directory

s::Passport-Generator

s:multiple-tab-detector

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Reference: Matthias/conduit#334

Log Enrichment of "Forbidden" Errors, especially "Server denied by ACL" #334