The most important place to ask for help and report any issues with Codeberg is the [Codeberg/Community issue tracker](https://codeberg.org/Codeberg/Community/issues). It's never wrong to open a ticket there.
If you need quicker help or want to freely discuss topics, or follow up on Codeberg news, you can
- join the community on [Matrix](https://matrix.to/#/#codeberg-space:matrix.org)! General discussions take place in the [Codeberg room](https://matrix.to/#/#codeberg.org:matrix.org).
- follow us on [Mastodon](https://social.anoxinon.de/@Codeberg), or if you aren't on the free and federated social network yet, [on Twitter](https://twitter.com/codeberg_org). You can also send us a direct message (Mastodon / Fediverse will have quicker response times, though).
For user support on Codeberg.org that *can not be handled by the channels mentioned above* (e.g. because it requires sensitive information), you can send an email to [help@codeberg.org](mailto:help-PLEASE-REMOVE-THIS-FOR-SPAM-PROTECTION@codeberg.org).
If you need to get in touch with the people behind the non-profit Codeberg e.V. (e.g. for managing your membership etc), please instead write to [codeberg@codeberg.org](mailto:codeberg-PLEASE-REMOVE-THIS-FOR-SPAM-PROTECTION@codeberg.org).
Another faster method is tagging [@moderation](https://codeberg.org/moderation),
which we highly recommend for automated spam bots.
You can also reach out to us using [Mastodon](https://social.anoxinon.de/@Codeberg) or the [Matrix chat](https://matrix.to/#/#codeberg-space:matrix.org).
When reporting *people*, we recommend making a private report, so as to protect
yourself and others from retaliation in extreme cases.
Please keep in mind that we are only responsible for content hosted under the following domains:
-`codeberg.org`
-`codeberg.page` (as well as any domains using *Codeberg Pages*)