diff --git a/content/contact.md b/content/contact.md index b60c67e..5eec3df 100644 --- a/content/contact.md +++ b/content/contact.md @@ -15,10 +15,14 @@ If you need quicker help or want to freely discuss topics, or follow up on Codeb - join the unofficial (community-created) `#codeberg` IRC channel at [libera.chat](https://libera.chat) ## Email -For user support on Codeberg.org that *can not be handled by the channels mentioned above* (e.g. because it requires sensitive information), you can send an email to [help@codeberg.org](mailto:help-PLEASE-REMOVE-THIS-FOR-SPAM-PROTECTION@codeberg.org). -If you need to get in touch with the people behind the non-profit Codeberg e.V. (e.g. for managing your membership etc), please instead write to [codeberg@codeberg.org](mailto:codeberg-PLEASE-REMOVE-THIS-FOR-SPAM-PROTECTION@codeberg.org). +Please only drop us an email if your problem cannot be handled via the channels above. +You can send an email to [help@codeberg.org](mailto:help-PLEASE-REMOVE-THIS-FOR-SPAM-PROTECTION@codeberg.org). +**Attention:** There is currently no team regularly reading emails, +we are still looking for help, see [Codeberg/Contributing#28](https://codeberg.org/Codeberg/Contributing/issues/28). -## Legal inquiries +If you need to get in touch with the people behind the **non-profit Codeberg e.V. (e.g. for managing your membership etc)**, please instead write to [codeberg@codeberg.org](mailto:codeberg-PLEASE-REMOVE-THIS-FOR-SPAM-PROTECTION@codeberg.org). + +### Legal inquiries For legal inquiries, please refer to the [Imprint](https://codeberg.org/codeberg/org/src/Imprint.md). ### Abuse @@ -27,11 +31,9 @@ The preferred way to report content on Codeberg is an email to [abuse@codeberg.o When sending an email, please describe briefly why the reported material should be removed. Providing context helps us act faster. -Another faster method is tagging [@moderation](https://codeberg.org/moderation), +Another faster method is tagging [@moderation](https://codeberg.org/moderation) in an issue comment, which we highly recommend for automated spam bots. -You can also reach out to us using [Mastodon](https://social.anoxinon.de/@Codeberg) or the [Matrix chat](https://matrix.to/#/#codeberg-space:matrix.org). - When reporting *people*, we recommend making a private report, so as to protect yourself and others from retaliation in extreme cases. @@ -40,6 +42,7 @@ Please keep in mind that we are only responsible for content hosted under the fo - `codeberg.page` (including custom domains using *Codeberg Pages*) - `codeberg-test.org` - `codeberg.eu` +- `next.forgejo.org` After submitting your report, please do not expect a written response. All reports will be investigated and acted upon accordingly, but we do not