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@ -15,10 +15,14 @@ If you need quicker help or want to freely discuss topics, or follow up on Codeb
- join the unofficial (community-created) `#codeberg` IRC channel at [libera.chat](https://libera.chat) - join the unofficial (community-created) `#codeberg` IRC channel at [libera.chat](https://libera.chat)
## Email ## Email
For user support on Codeberg.org that *can not be handled by the channels mentioned above* (e.g. because it requires sensitive information), you can send an email to [help@codeberg.org](mailto:help-PLEASE-REMOVE-THIS-FOR-SPAM-PROTECTION@codeberg.org). Please only drop us an email if your problem cannot be handled via the channels above.
If you need to get in touch with the people behind the non-profit Codeberg e.V. (e.g. for managing your membership etc), please instead write to [codeberg@codeberg.org](mailto:codeberg-PLEASE-REMOVE-THIS-FOR-SPAM-PROTECTION@codeberg.org). You can send an email to [help@codeberg.org](mailto:help-PLEASE-REMOVE-THIS-FOR-SPAM-PROTECTION@codeberg.org).
**Attention:** There is currently no team regularly reading emails,
we are still looking for help, see [Codeberg/Contributing#28](https://codeberg.org/Codeberg/Contributing/issues/28).
## Legal inquiries If you need to get in touch with the people behind the **non-profit Codeberg e.V. (e.g. for managing your membership etc)**, please instead write to [codeberg@codeberg.org](mailto:codeberg-PLEASE-REMOVE-THIS-FOR-SPAM-PROTECTION@codeberg.org).
### Legal inquiries
For legal inquiries, please refer to the [Imprint](https://codeberg.org/codeberg/org/src/Imprint.md). For legal inquiries, please refer to the [Imprint](https://codeberg.org/codeberg/org/src/Imprint.md).
### Abuse ### Abuse
@ -27,11 +31,9 @@ The preferred way to report content on Codeberg is an email to [abuse@codeberg.o
When sending an email, please describe briefly why the reported material When sending an email, please describe briefly why the reported material
should be removed. Providing context helps us act faster. should be removed. Providing context helps us act faster.
Another faster method is tagging [@moderation](https://codeberg.org/moderation), Another faster method is tagging [@moderation](https://codeberg.org/moderation) in an issue comment,
which we highly recommend for automated spam bots. which we highly recommend for automated spam bots.
You can also reach out to us using [Mastodon](https://social.anoxinon.de/@Codeberg) or the [Matrix chat](https://matrix.to/#/#codeberg-space:matrix.org).
When reporting *people*, we recommend making a private report, so as to protect When reporting *people*, we recommend making a private report, so as to protect
yourself and others from retaliation in extreme cases. yourself and others from retaliation in extreme cases.
@ -40,6 +42,7 @@ Please keep in mind that we are only responsible for content hosted under the fo
- `codeberg.page` (including custom domains using *Codeberg Pages*) - `codeberg.page` (including custom domains using *Codeberg Pages*)
- `codeberg-test.org` - `codeberg-test.org`
- `codeberg.eu` - `codeberg.eu`
- `next.forgejo.org`
After submitting your report, please do not expect a written response. All After submitting your report, please do not expect a written response. All
reports will be investigated and acted upon accordingly, but we do not reports will be investigated and acted upon accordingly, but we do not