d5f6f22999
Update contact page Prefer references to Forgejo, more relevant to users Updates to Getting Started Pages / FAQ - a lot of content was outdated and generally rewritten or rephrased - implement procedure for size limits as determined by annual assembly 2023, see Codeberg-e.V./Discussion#92 - people are sometimes confused wheter you need to be a paying member in Codeberg e.V. in order to use the platform Update improving Codeberg guides - reduce redundancy in code contribution guide and reference the Contributing Issue Tracker instead - separate (and ideally more appealing) donation page (deserves even more love IMHO) - shorten and strip outdated information Reviewed-on: https://codeberg.org/Codeberg/Documentation/pulls/394 Reviewed-by: Panagiotis "Ivory" Vasilopoulos <git@n0toose.net> Co-authored-by: Otto Richter <git@otto.splvs.net> Co-committed-by: Otto Richter <git@otto.splvs.net>
77 lines
3.3 KiB
Markdown
77 lines
3.3 KiB
Markdown
---
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eleventyNavigation:
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key: Contact
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title: Contact
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icon: envelope
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order: 90
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---
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## Stay up to date
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We recommend to follow us on [Mastodon](https://social.anoxinon.de/@Codeberg).
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You can also [check out our blog](https://blog.codeberg.org).
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Also check out the Matrix Channels mentioned below!
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## Questions and Issues
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Codeberg relies on community support and helping each other.
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You should try asking a question in public first.
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There are most likely people around to help you out,
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and your question will help users who experience similar problems in the future.
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The most important place to ask for help and report any issues with Codeberg is the [Codeberg/Community issue tracker](https://codeberg.org/Codeberg/Community/issues).
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It's **never** wrong to open a ticket there.
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If you need help quickly, or just want to join our community for exchange, discussions and news, you should consider to:
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- join the community on [Matrix](https://matrix.to/#/#codeberg-space:matrix.org)! General discussions take place in the [Codeberg room](https://matrix.to/#/#codeberg.org:matrix.org).
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- join the unofficial (community-maintained) `#codeberg` IRC channel on [libera.chat](https://libera.chat) (much less activity than on Matrix)
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### Email
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If you need to get in touch with the people behind the **non-profit Codeberg e.V.
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(e.g. for managing your membership etc)**, and only in this case,
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write to [codeberg@codeberg.org](mailto:codeberg-PLEASE-REMOVE-THIS-FOR-SPAM-PROTECTION@codeberg.org).
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Please only send us an email if your problem cannot be handled via public community support.
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Our user support is maintained by very few people in their spare time,
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and [reading the FAQ](/getting-started/faq) first is always a good idea!
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If you believe that users should get kind responses to their emails,
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[consider helping us out.](https://codeberg.org/Codeberg/Contributing/issues/28)!
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If you still need to contact us, please email
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[help@codeberg.org](mailto:help-PLEASE-REMOVE-THIS-FOR-SPAM-PROTECTION@codeberg.org).
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**Response times will be very long. If you do not receive a reply,**
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double-check if your question can be found in the [FAQ](/getting-started/faq)
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or asked via the public channels above.
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### Abuse
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The preferred way to report content on Codeberg is an email to [abuse@codeberg.org](mailto:abuse@codeberg.org).
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When sending an email, please describe briefly why the reported material
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should be removed. Providing context helps us act faster.
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Another faster method is tagging [@moderation](https://codeberg.org/moderation) in an issue comment,
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which we highly recommend for automated spam bots.
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When reporting *people*, we recommend making a private report, so as to protect
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yourself and others from retaliation in extreme cases.
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Please keep in mind that we are only responsible for content hosted under the following domains:
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- `codeberg.org`
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- `codeberg.page` (including custom domains using *Codeberg Pages*)
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- `codeberg-test.org`
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- `codeberg.eu`
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After submitting your report, please do not expect a written response. All
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reports will be investigated and acted upon accordingly,
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but due to constrained human resources and the possibility of duplicated reports,
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we do not typically find the time to keep you updated about the status of your reports.
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### Legal inquiries
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For legal inquiries, please refer to the [Imprint](https://codeberg.org/codeberg/org/src/Imprint.md).
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